Orders are processed and dispatched within 5–10 working days, excluding Sundays and public holidays. During festive or sale periods, delays may occur due to high order volumes. Once shipped, tracking details will be shared via email. Please ensure accurate delivery details, as we aren’t liable for delays due to incorrect information or unforeseen disruptions.

At KB Jewels, returns, refunds, or exchanges are only accepted for damaged, defective, or incorrect items—with a mandatory unedited opening video showing the packaging and issue. Requests must be made within 48 hours of delivery. No claims are accepted for delays, change of mind, or missing videos. Contact: [email protected].

By ordering on our site, you can place orders within India. If you’re looking to place an international order, feel free to reach out to us via our Instagram account @kbjewels.in or mail us at [email protected]. We’ll be happy to assist you with the process.

You can curate a gift box by selecting any items you like from our entire collection—mix and match to create something truly special! We also offer a variety of gifting add-ons and packaging options to elevate your box, check- Gifting Add Ons .
Explore our pre-curated hampers in the Gifting Ideas category for easy gifting.